Customer education

What is customer education and where does it live in the organization?

Customer education is more than just help articles—it's a strategic function that reduces churn and accelerates adoption. Learn what it is, where it fits, and how to set up a scalable program with AI for success.
Customer education

When is the right time to invest in customer education?

Is customer education a 'later' problem? Learn why starting early is key to crossing the chasm, reducing churn, scaling onboarding, and turning users into advocates.
Customer education

AI-Powered Personalised Microlearning for Customer Education

Discover how AI-powered personalised microlearning can transform customer education. Deliver bite-sized lessons, in-app tutorials, or bundled courses via a headless LMS to boost adoption, engagement, and retention.
Customer education

Accessible Customer Education: A Human Right and Business Imperative

Discover why accessible customer education is both a human right and a business imperative. Learn how HowToo helps organizations deliver inclusive, WCAG-compliant digital training that drives engagement, adoption, and customer success.
Customer education

Applying Neuroscience to Customer Education: the AGES Model

Customer training often fails to stick. Learn how the AGES model uses neuroscience to boost customer education, improve retention, and drive adoption through lasting learning.
Announcements

HowToo and EventsAir Team Up to Power the Future of Event Learning

HowToo has partnered with global event tech leader EventsAir to launch the new EventsAir Academy—a built-in, self-paced learning hub that transforms how users onboard, grow, and succeed on the platform. Powered by HowToo’s headless academy technology, the Academy offers personalized, modular training directly within EventsAir, replacing long replays with engaging, targeted learning. This collaboration enables EventsAir customers to extend engagement before and after events while scaling education as a strategic growth tool.