A Monthly Active Learner is any Learner that opens your Learning Academy and launches a course within that contractual month. Only these Learners are counted towards your Monthly Active Learner limit.
This means you can invite unlimited Learners, and always have access to historical reports, without being charged for users who no longer use your Learning Academy.
We recommend to start small to keep your initial costs down and scale your Learning Academy as you grow.
To view pricing for Monthly Active Learners, you can use our our pricing calculator or contact us for a personalized quote.
When you sign up for a Teams or Pro plan, you will be asked to estimate how many Monthly Active Learners you expect to use your Learning Academy. This will become your Monthly Active Learner prepaid limit.
You cannot reduce your prepaid limit until your contract renews. However, you can deactivate Learners' access anytime or lock access to your Learning Academy to avoid exceeding your limit.
What happens if I go over my prepaid limit?
If you go over your prepaid limit during your contractual month, we will temporarily adjust you to the higher Monthly Active Learner limit. This ensures that your Learners have uninterrupted access to your Learning Academy. You will be notified that your limit has been reached and be given an opportunity to lock in at the higher limit or adjust back to your prepaid amount for the following months.
What is a Creator Seat?
A creator has access to create and publish learning modules in HowToo. Each Creator user occupies one “Creator Seat".
You must have an available Creator Seat to invite or add additional Creators to your account. To make a Creator Seat available you can either inactivate a current Creator or purchase additional Creator Seats in tool.
Pricing
Each plan includes Creator Seats. The price of additional Creator Seats depends on the HowToo plan you select.
Deliverable scalable, impactful onboarding and training experiences powered by AI, right inside your product.
That’s more than just a missed opportunity, it’s churn you can’t afford.
Is your customer training and onboarding:
high cost?
low scale?
slow to deliver value?
HowToo is a customer education platform built for Customer Success teams.
It brings together AI-powered content creation and a branded Netflix-style.
Create training content in minutes, no design or learning team required
Embed learning inside your product and across your ecosystem
Deliver engaging, on-demand experiences on any device
Launch fast with templates and starter packs
Track impact with built-in analytics
Match your brand at every touchpoint
But more importantly, HowToo helps your customers succeed, not just use your product.
2.65M+ learners trained
20+ years of learning design expertise
Trusted by leading brands in tech, finance, health and education
Fast to launch
Starter packs and templates get you live in days.
Built for impact
Reduce support tickets, increase adoption, and create loyal users.
Science-backed
Grounded in proven frameworks that drive behaviour change.
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Grounded in proven frameworks that drive behaviour change.
Not just support
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