For customer education

Combat churn and improve ROI with customer education

Your all-in-one solution to create, track and share exceptional customer education courses with seamless branding and powerful reporting.

For customer education

Combat churn and improve ROI with customer education

Your all-in-one solution that fuses learning science and AI storytelling to turn your know-how into expert customer education - designed for accessibility

Ignoring your customer education can increase your churn rate by 23%

We’ve got the solution

Sales and Customer Success teams are using HowToo to increase their organization’s customer retention, and increase ROI. Explore customer education for….

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Cut time to competency, improve retention and make your company’s first impression count with professional, branded and comprehensive onboarding courses.

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Empower customers to make the most of their investment, leading to improved satisfaction, loyalty, and ultimately, business success.

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Gather information on customers’ education needs, analyze data to identify patterns, trends and insights, tailor education to individual preferences and skill levels, provide timely support and clarification whenever needed through seamless assistance and guidance.

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Equip customers with the knowledge and skills they need to make the most out of the new offerings, enhancing the user experience and speeding adoption of new products or features, accelerating ROI.

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Strengthen your relationship with your customers by offering optimal ways to use your product or features, leading to increased efficiency and productivity in their workflows and the achievement of better results.

Choose the level of assistance you want

Whether you’re interested in a HowToo subscription, custom branded ready-to-go training, custom learning, learning strategy, or a combination of these - there’s a solution for you.

HowToo platform

Create and share engaging courses in our all-in-one learning platform.

Ready-to-go courses

Pre-made courses on a range of relevant business topics.
Only pay for what you use.

Custom learning

Affordable bespoke learning development and content transformation solutions.

Learning strategy

Partner with us to create tailored learning strategies that drive organizational success.

Book a demo or free consultation today to discuss the right solution for you.

Leading the way in enterprise security

In addition to data encryption in transit and at rest, we operate comprehensive compliance and assurance programmes and are ISO 27001 compliant.

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Ensuring learning is accessible to all your learners

HowToo’s unique accessibility checker and built-in WCAG 2.2 AA compliant capabilities do the work for you.

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Say hello to a new era of customer education

We discovered an opportunity to transform customer onboarding from time-consuming and low-scale to on-demand, interactive customer education that delivers immediate value.

To help you implement a killer customer education program, we've created a FREE 6-step guide which includes: 

  • Where companies go wrong
  • The old vs the new way of customer education
  • A 6-step strategy to build a customer education program 

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Download your FREE guide

6 step guide to combating churn with a killer customer education program

Explore some of our work


People Talking, a professional training and coaching consultancy, transformed their offering for businesses with HowToo.

Meat and Livestock Australia

This project worked to strengthen the development of a nation-wide accreditation strategy by meeting the needs of geographically dispersed learners through transformation to online learning.


Discover how PainChek rolled out their online product training to over 1000 clients in record time using HowToo.

State Insurance Regulatory Authority

This series of animated videos aims to make insurance claims processes easier through publicly available content with diverse representation and availability in multiple languages.

Kaplan Professional

This project delivered accredited online training for financial services staff, featuring a mix of skill and knowledge-based learning, with real life scenarios.

Health Organisation

HowToo Xpert created engaging learning experiences through realistic case studies and practical scenarios that was easily shareable between organisations to spread vital training.

“HowToo improved life for our trainers and our clients by allowing them to access training at any time they need… If it can be 2AM in Perth and a member of a healthcare team, a nurse, can jump online and go through an end-to-end course about the tool, [then] that's amazing for us, and it's amazing for them.”
“I would absolutely recommend HowToo to other businesses. We wouldn’t have been able to expand the way we have without the HowToo platform.”
Caleb Morris, COO
Civics Academy

How we rate

Mid to large sized organizations use HowToo to build professional digital training

Recognized as the best in the industry

with over 70 awards won to date

AITD excellence awards winner 2020International E-Learning Awards Winner in Blended Learningbadge that says learnx awards gold 2021
badge that says learnx live awards 2020 winnerbadge that says platinum learnx live awards 2020 winner

Here are some of the celebrated customer education projects.

Leading the way in enterprise security

Kaplan Professional and HowToo Xpert received a Silver LearnX Award for the Best Compliance Training Program category.

Leading the way in enterprise security

MLA and HowToo Xpert were awarded an Honourable Mention International E-Learning Award, Silver Brandon Hall for Creating an Extended Enterprise Learning Program and LearnX Gold for Best eLearning Online for the Meat Standards Australia program.

Leading the way in enterprise security

The Smith Family and HowToo Xpert received the Silver LearnX Award for Best eLearning Design - Free eLearning Resource.

Book a demo or free consultation today to discuss the right solution for you.