Monthly Active Learners
A Monthly Active Learner is any Learner that opens your Learning Academy and launches a course within that contractual month. Only these Learners are counted towards your Monthly Active Learner limit.
This means you can invite unlimited Learners, and always have access to historical reports, without being charged for users who no longer use your Learning Academy.
We recommend to start small to keep your initial costs down and scale your Learning Academy as you grow.
To view pricing for Monthly Active Learners, you can use our our pricing calculator or contact us for a personalized quote.
When you sign up for a Teams or Pro plan, you will be asked to estimate how many Monthly Active Learners you expect to use your Learning Academy. This will become your Monthly Active Learner prepaid limit.
You cannot reduce your prepaid limit until your contract renews. However, you can deactivate Learners' access anytime or lock access to your Learning Academy to avoid exceeding your limit.
What happens if I go over my prepaid limit?
If you go over your prepaid limit during your contractual month, we will temporarily adjust you to the higher Monthly Active Learner limit. This ensures that your Learners have uninterrupted access to your Learning Academy. You will be notified that your limit has been reached and be given an opportunity to lock in at the higher limit or adjust back to your prepaid amount for the following months.
