Customer education

Customer education

What is customer education and where does it live in the organization?

Customer education is more than just help articles—it's a strategic function that reduces churn and accelerates adoption. Learn what it is, where it fits, and how to set up a scalable program with AI for success.
Customer education

When is the right time to invest in customer education?

Is customer education a 'later' problem? Learn why starting early is key to crossing the chasm, reducing churn, scaling onboarding, and turning users into advocates.
Customer education

AI-Powered Personalised Microlearning for Customer Education

Discover how AI-powered personalised microlearning can transform customer education. Deliver bite-sized lessons, in-app tutorials, or bundled courses via a headless LMS to boost adoption, engagement, and retention.
Customer education

Accessible Customer Education: A Human Right and Business Imperative

Discover why accessible customer education is both a human right and a business imperative. Learn how HowToo helps organizations deliver inclusive, WCAG-compliant digital training that drives engagement, adoption, and customer success.
Customer education

Applying Neuroscience to Customer Education: the AGES Model

Customer training often fails to stick. Learn how the AGES model uses neuroscience to boost customer education, improve retention, and drive adoption through lasting learning.