Wellbeing in the workplace

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15

min

What does wellbeing mean to you and your colleagues within your workplace? In this module you will explore relevant scenarios covering what effects wellbeing, its impacts, support that is needed and strategies to help everyone in your organization thrive.

WCAG 2.1 AA accessibility

Customizable

Designed by expert learning designers

Wellbeing in the workplace
Wellbeing in the workplace
Wellbeing in the workplace
Wellbeing in the workplace

Learning outcomes

After completing the course learners will be able to:

  • Describe the relationship between wellbeing and the workplace
  • Define ‘wellbeing’;
  • Explain the seven dimensions of wellbeing and how to incorporate wellbeing practices into a routine;
  • Assess their own wellbeing practices and their effectiveness;
  • Identify where to find wellbeing and mental health support;
  • Distinguish the indicators for each category on the continuum;
  • Define distress;
  • Explain the difference between eustress and distress;
  • Identify the signs of distress;
  • Discuss the role of mental health conditions on wellbeing;
  • Describe the three levels of concern;
  • Evaluate which level of concern is appropriate for individual situation;
  • Outline the key steps to having a productive mental health conversation at work;
  • Apply the key steps to a simulated scenario;
  • Identify when a crisis management approach is appropriate;
  • Demonstrate the crisis management response in a simulated scenario;
  • Explain how to manage conversations with customers in distress;
  • Recommend the correct actions in a simulated customer interaction;
  • Explain how to incorporate wellbeing practices into a routine;
  • Outline the five ways of wellbeing;
  • Evaluate your own wellbeing practices and their effectiveness;
  • Identify where to find wellbeing and mental health support.

Course features

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Assessment

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Audio transcript

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Audio

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Video

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WCAG AA 2.1 compliant

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