Sydney Water sought out digital learning to improve their internal record keeping practices, ensuring organisational compliance with the State Records Act and the protection of important information.
In doing so, the learning would build Sydney Water’s high-performing workplace culture and improve employees’ decision making abilities.
HowToo Xpert’s partnership with Sydney Water ultimately needed to create behavioural change, and make the typically dull topic of workplace record keeping fun and interesting.
A visually-rich, 15-minute module was created by Sydney Water and HowToo Xpert to drive engagement and reward participants as they learn. The module takes the form of a scenario-based game, in which learners embark on a secret mission to construct a pipeline to a Sydney suburb in time for a street festival. Learners earn pieces of the pipeline by completing challenges related to record keeping, providing a sense of accomplishment that adds to the memorability of the content.
In addition to fulfilling a compliance requirement, the module encouraged staff collaboration to follow correct record keeping practices. Ultimately, Sydney Water observed an organisation-wide behavioural change brought on by the learning solution. The objective of the game itself – to build a pipeline – reinforced and aligned with Sydney Water’s corporate purpose of delivering essential water across the city.
Sydney Water and HowToo Xpert (formerly Savv-e) were finalists in the AITD Excellence Awards for the Best Use of Gamification/Simulation in Learning category.
This joint initiative aimed to foster equitable work environments in the public sector. It saw high uptake of the voluntary training module, contributing to NSW Government target of 5.6% representation of people with a disability by 2027.
This series of animated videos aims to make insurance claims processes easier through publicly available content with diverse representation and availability in multiple languages.
Discover how Civics Academy radically transformed and scaled their business by switching to online learning with HowToo.
Discover how PainChek rolled out their online product training to over 1000 clients in record time using HowToo.
This project successfully transitioned face-to-face content to an online training program with unlimited access for clients. Online delivery helped reach over 1.1 million disadvantaged young Australians.
People Talking, a professional training and coaching consultancy, transformed their offering for businesses with HowToo.
This project saw customer service delivery reinvigorated through a touchpoint experience training. Blended learning was instrumental in creating cultural change aligned with company goals.
Read how Transurban created and implemented their new global sustainability strategy via digital learning.
In this course, procedural training was turned into a 15 minute game that taught staff correct record-keeping processes. It resulted in visible behavioral changes at an organisation level.
