Standard Operating Procedure (SOP) for Training and Development

1. Objectives:

To ensure that all employees receive proper training and development opportunities to enhance their skills and knowledge.

2. Responsibilities:

  • HR department will be responsible for identifying training needs, arranging training programs, and evaluating training effectiveness.
  • Line managers are responsible for ensuring that employees attend required training sessions.
  • Employees are responsible for actively participating in training programs and applying the knowledge gained in their work.

3. Training Needs Assessment:

  • HR department will conduct an annual training needs assessment to identify the skills and knowledge gaps of employees.
  • Line managers will provide input on specific training needs for their departments.

4. Training Program Arrangement:

  • HR department will arrange training programs based on the training needs assessment.
  • Training programs may be conducted in-house or externally by professional trainers.

5. Employee Attendance:

  • Line managers will ensure that employees attend the required training programs.
  • Employees are expected to attend all training sessions, unless they have a valid reason for absence.
  • In case of absence, employees must inform their line managers and HR department in advance.

6. Training Evaluation:

  • HR department will evaluate the effectiveness of each training program through feedback from employees and line managers.
  • Based on the evaluation, HR department will make improvements to the training programs as needed.

7. Record Keeping:

  • HR department will keep records of all training programs, employee attendance, and training evaluations.
  • Employees must also keep records of their training and development activities for their personal records.

8. Review and Revision:

  • This SOP will be reviewed and revised annually to ensure that it remains relevant and up-to-date.
Feb 3, 2023

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