Case study:

Australian Maritime Safety Authority

Interactive regulation

Through strategic workforce planning, the Australian Maritime Safety Authority (AMSA) identified the need to build knowledge of modern regulation among employees to ensure its efficacy as a statutory authority. A modern compliance training program was required in order to engage and build the capabilities of its workforce across Australia. AMSA also expressed a desire to improve the efficiency of this process as employees had little time to dedicate to lengthy face-to-face training sessions, and so eLearning was an ideal fit for this challenge.

AMSA and HowToo Xpert worked collaboratively to develop the project and reinforce the concept of modern regulation. The module created utilised a range of interaction types, relying on interesting visual elements and well-placed, succinct information to engage the learner. The simplistic interactivity allowed for a focus on the content, maximising the ease of navigation and user experience. The technical implementation of the project was designed to establish a future-proof framework, implemented in a way that allowed for modular add-ons and updates to accommodate future needs. The modules were designed to meet a list of technical considerations for deployment, including reporting tracking and completion along with the ability to accommodate the modules locally.

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Having adhered to the project’s set timeframe and allocated budget, the learning program achieved a completion rate of 84% within its first three months of distribution. Specific feedback from participants is also indicative of high engagement and satisfaction with the module. 81% of learners surveyed rated the module as excellent, very good or good – an outstanding result for a mandatory training module on a subject matter like government regulation. AMSA executives also expressed their satisfaction with their partnership with HowToo Xpert, indicating that the project had effectively met their learning objectives and captured the essence of the organisation.

AMSA and HowToo Xpert (formerly Savv-e) were awarded the 2018 LearnX Impact Gold Award for Best eLearning Widespread Adoption.

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