Case study:

Transurban

How Transurban were able to take control of their training with HowToo

Transurban, an international toll-road operator, was able to roll out a brand new sustainability strategy to their global workforce using HowToo. HowToo's easy-to-use course creation platform allowed Transurban's team to build and edit courses in-house, and quickly localize courses for different countries. Transurban's strategy rollout was a stunning success worldwide.

Delivering learning to a global workforce

Transurban is one of the world’s largest toll-road operators with well over 1000 employees across Australia and the United States. With such a large and dispersed workforce, Transurban faces the challenge of delivering clear and consistent training to busy teams.

In 2020, Transurban’s Sustainability team needed to implement their comprehensive new sustainability strategy. Both new and existing employees would need to be upskilled and educated in new policies, goals and methodologies.

To ensure the rollout was seamless, Transurban required a learning program that could meet professional quality standards within strict development timeframes. As a future-focused company, they needed a tool with the flexibility to share learning quickly and cost-effectively to a large and multinational workforce.

The team also knew that this strategy rollout would impact busy employees on every level of the company. Any mandatory learning courses needed to offer employees a fast and flexible way to complete training in the flow of work.

Making sustainability accessible

HowToo is Transurban’s key to implementing their strategy via a highly successful and engaging learning program.

With learning design at the forefront of the tool, Transurban has been able to rapidly develop a learning experience that introduces employees to their new sustainability strategy.

This digital experience flows seamlessly into further face-to-face training for maximum effectiveness and efficiency. HowToo gives Transurban control over this experience to keep the content relevant and up-to-date.

Why HowToo works for Transurban

With a busy workforce, Transurban needs learning that is effective and memorable, while also giving employees the flexibility they need to complete the programs.

HowToo’s in-built ability to adapt to any screen size means that employees can learn whenever and wherever they need, without disruptions.

HowToo’s learning science-based design gives Transurban the confidence that their team is up-to-date on vital information, no matter where they are.

“With employees across multiple countries, HowToo provides consistency in our knowledge sharing to all employees, no matter their location”HowToo is easily accessible for our team to build content and will continue to be simple and fast to update over time.”

Tim Dornom
Lead Sustainability Analyst
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