A children’s hospital network sought out the help of HowToo Xpert to build a digital learning module to educate various third-party stakeholders in the arena of childhood and adolescent mental health. These included primary, secondary school teachers, school counsellors, mental health workers, psychologists and case workers from a variety of organisations in the health and education sectors.
HowToo Xpert’s partnership with the health organisation ultimately needed to assist the learners in identifying mental health concerns in young people, help them in adhering to legal and best practice principles when exchanging information, and encourage them to use collaborative practice to respond to mental health emergency cases.
HowToo Xpert leveraged the expertise of the subject matter experts at the hospital and designed a module journey incorporating a narrative based learning framework. The learning was relevant and purposeful with the use of highly realistic case studies allowing the learner to see scenarios played out in a practical way. The design approach was clean, contemporary supporting users to easily consume the content and progress through the information.
HowToo Xpert and the hospital worked collaboratively to ensure the digital learning was interactive, including knowledge checks in the form of Q&A, click-to-reveal screens and hotspots to maximise the engagement of the learner. The module was entirely accessible (WCAG 2.0) and responsive in design for desktop, tablet and smartphone devices.
This project saw customer service delivery reinvigorated through a touchpoint experience training. Blended learning was instrumental in creating cultural change aligned with company goals.
This project successfully transitioned face-to-face content to an online training program with unlimited access for clients. Online delivery helped reach over 1.1 million disadvantaged young Australians.
This series of animated videos aims to make insurance claims processes easier through publicly available content with diverse representation and availability in multiple languages.
In this course, procedural training was turned into a 15 minute game that taught staff correct record-keeping processes. It resulted in visible behavioral changes at an organisation level.
HowToo Xpert delivered a media-rich, engaging learning suite with 100% pass rate for participants, featuring time-sensitive scenarios to model rapid decision-making.
This joint initiative aimed to foster equitable work environments in the public sector. It saw high uptake of the voluntary training module, contributing to NSW Government target of 5.6% representation of people with a disability by 2027.
This award-winning onboarding course delivered a seamless experience to create a globally consistent work culture for MMG, and featured a blended learning approach that was translated globally.
This project delivered accredited online training for financial services staff, featuring a mix of skill and knowledge-based learning, with real life scenarios.
HowToo Xpert created engaging learning experiences through realistic case studies and practical scenarios that was easily shareable between organisations to spread vital training.
This project worked to strengthen the development of a nation-wide accreditation strategy by meeting the needs of geographically dispersed learners through transformation to online learning.
HowToo Xpert designed an engaging module on regulation awareness and ensured that capability development needs were met nation-wide in a modular format allowing for future development.
HowToo Xpert created an award-winning program on cyber security awareness for one of the Big 4 Banks. The use of gamification and storytelling resulted in exceptionally high completion rates for non-mandatory learning.
